Zero Tolerance Assistance : Roadside Assistance in South Africa
Sadly however, when your car breaks down and you urgently need help, they all seem to have disappeared. Call any of the assistance services that seem to come free with everything these days (and of course are not free at all), and you will find that delays of an hour plus are quite common. Would you believe that even the occasional 24-hour delay is not unheard of? Picture the scene: You're standing next to the road worried about your car, or your family's safety, or your next appointment, and the operator's saying "Don't worry sir, our service provider will be there tomorrow!" In fact if your car broke down it would probably be better if you drove into a ditch just before you came to a standstill - as ridiculous as that may sound you would have several tow truck operators all over you like a rash before you could reach for your phone! If you are satisfied with this kind of indifferent service then 40/FLAT™ Assistance is not for you. If, however, you are tired of tepid excuses and insincere apologies, which seems to go hand-in-hand with roadside assistance in South Africa, then please read on. The buck stops here
40/FLAT™ Assistance sets new standards in Roadside Assistance, utilising its extensive Service Provider network to respond to emergencies within 40 minutes FLAT (80 minutes in outlying areas). In addition it facilitates access to other emergency services, such as emergency medical and legal assistance. To ensure you find the service that best suits your needs, there are three options available:
40/FLAT™ Basic
is a comprehensive assistance service at only R40 per vehicle per month.
The 40/FLAT™ Guarantee (Advanced Service only): We hereby undertake to provide The Service in the time that's allowed, or compensate you for time lost to a maximum of R600 (as per the Conditions), while your benefits remain intact! See the benefits of these services |


If you've ever needed roadside assistance in South Africa, chances are you've come away from the experience disappointed. Its not like the towing services aren't out there - just look around and you'll see them all over the place: Sitting under a tree, parked at a busy intersection, just waiting for you to have an accident.


