Terms and Conditions
Listing your Business - Terms and Conditions
Click the link below to view the terms and conditions of listing for businesses.
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Using the Assist247 Website - Terms & Conditions
Please read the conditions below before making use of Assist247:
Definitions: The term "Service Providers" includes Accredited, Approved and Other Service Providers, Contractors, Dealers and Suppliers. The "Accredited/Approved" status of Service Providers cannot be purchased, and is solely dependant on the compliance criteria of Assist247 or the group or organisation they represent.
Good faith: All representation of information is done in absolute good faith, with the tacit or explicit approval of the Service Providers, or their principles and sponsors. The intention is solely to provide accurate information for the benefit of the industry, the public in general, and the Service Providers, their principles and sponsors in particular, at no remuneration other than as stated above. If the content, including text and images, displayed on this site or part thereof should be offensive or damaging to anyone, or infringe on any rights including any copyright or trademark, Assist247 will on receipt of details of such infringements immediately remove the same.
Usage of Site: The use of information provided at this site is done at your own risk and Assist247, its agents, suppliers, or other third parties named at this site accept no liability for any damages arising out of the use, inability to use, or the results of use of this site. You may view and download the materials at this Web site solely for your own use, provided that you respect all copyright and other proprietary notices contained in the original materials. You may not modify the materials in any way or reproduce or publicly display, or distribute or otherwise use them for any public or commercial purpose without Assist247's prior written consent. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may breach copyright, trademark, and other laws.
Links To Other Web Sites: Links to other Web sites may be provided as a convenience to you. If you click these links, you will exit this Site. Assist247 does not control, nor is responsible for these sites or their content. If you follow any of these links, you do so entirely at your own risk.
Disclaimer: While every reasonable effort is made to verify the approval status of Service Providers (other than Assist247 Accredited/Approved Service Providers), we are simply reporting such approval and do not in any way guarantee the accuracy thereof. Assist247 Accredited Service Providers are inspected by our agents and based on their findings and recommendations we simply report our impressions regarding their capabilities via our ACE Rating concept, and in no way whatsoever issue warranty regarding the quality of their workmanship or materials used. Assist247 Approved Service Providers are evaluated according to an electronic questionnaire supplied to them which in some cases includes a visit from an inspector, however once again we do not guarantee the quality of their services in any way whatsoever. The materials provided at this site are provided "as is" and without any warranties of any kind, including any warranty of merchantability or fitness for any particular purpose. Assist247 further does not warrant the accuracy and/or completeness of the materials contained in this Web site. Rates quoted may vary according to circumstance. Assist247 may make periodic changes to the materials, or to the products and prices described in them, at any time and without notice. The materials may be out of date, and Assist247 makes no commitment to update the materials at this Site. Assist247 may modify this disclaimer at any time and such modifications shall be effective immediately upon posting the disclaimer on this site.
Limitation of Liability: The use of information provided at this site is done at your own risk and Assist247, its agents, suppliers, or other third parties named at this site accept no liability for any damages arising out of the use, inability to use, or the results of use of this site. In no event will Assist247, its agents, suppliers, or other third parties named at this site be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site.
Assist247 Service and Workmanship Guarantee - Terms and Conditions
The Assist247 Service Guarantee will be issued independently by Assist247 to our Website Users on behalf of all accredited (ACE Rated) Service Providers, as follows:
- In case of any dispute or allegations of inferior quality workmanship the website User (Client) must first attempt to resolve the dispute with the Service Provider (SP), failing which full submissions must be made to Assist247 within 7 days of the event.
- Assist247 will require that any User registers his/her intention to make use of the Service Provider via a simple form on the website or an email to us, so that we may be sure that the SP was indeed sourced on Assist247 or one of our group websites (Assist247.mobi, Service4Africa and Services4Africa.mobi). Please note that this Service Guarantee will NOT be valid if the Service Provider was sourced from any alternative source, or we have not been notified of the User's intent to make use of the SP!
- In the event of any complaint or dispute, the User's submissions will be evaluated by in-house Assist247 experts, and should the SP's work found to be defective Assist247 will instruct him/her to effect repairs accordingly, failing which Assist247 will instruct an alternate SP of its choice to effect the necessary repairs. These repairs will be paid for by Assist247 at our own discretion up to a maximum of amount of R5000, and our decision as to who was to blame will be regarded as final and no discussions will be entered into.
- Please note this guarantee is supplementary to - and is not intended to replace any normal recourse the User may have in terms of the Consumer Protection Act.