The Electrical Contractors’ Association South Africa ECA(SA)(information obtained from the ECA(SA) website, with Assist247 perspective added)
THE NEW AND IMPROVED WORKMANSHIP GUARANTEE SCHEMEThe Electrical Contractors’ Association of South Africa backs the skills and qualifications of its members as well as their capacity to deliver compliant work. To this end, the ECA(SA) has a Workmanship Guarantee Scheme on which clients can rely in the unlikely event that a member delivers work that falls short of the statutory standard. This guarantee funds any remedial work up to R20 000 in instances where an ECA(SA) member’s work has been found to be not in compliance with the installation code. End-users can be assured that ECA(SA) members are committed to providing compliant service and that they subscribe to good practices. In the event that the member’s work is not compliant and the end-user brings this to the attention of the ECA(SA), the Workmanship Guarantee Scheme kicks in to rectify the work. What is covered?The ECA(SA)’s Workmanship Guarantee Scheme covers work that does not comply with the Installation Code as well as compliance with the clients’ written specifications to the extent that such specifications are not in conflict with the Code. The Workmanship Guarantee Scheme covers alterations, extensions, repairs, new installations and maintenance to the value of R20 000. The works must have been handed over, the client must have paid the member contractor and the Certificate of Compliance relating to the installation, where applicable, must have been completed and handed over to the client. With this back-up, there is peace of mind and comfort in employing the services of a qualified, experienced and properly registered member of the ECA(SA) – the home of your trusted electrical contractors. Further terms and conditions that apply to the Workmanship Guarantee Scheme may be obtained from any of the ECA(SA) regional offices. More information: All ECA(SA) regional offices About the ECA(SA)The ECA(SA) is an employers’ organisation registered in terms of the Labour Relations Act and has represented South African electrical contractors since 1950. The ECA(SA) has a membership network of around 4 000 electrical contractors, which employs more than 75% of the workforce employed within the electrical contracting industry. Voice of the IndustryThe ECA(SA) represents the interests of electrical contractors at many government and industry bodies, providing input from its members and receiving all of the latest developments first-hand. Education and TrainingThrough the successful completion of the following courses, employers are empowered to run successful electrical contracting businesses: Business administration, Labour relations and legislation, Estimating and tendering, Contractual matters, SANS 10142-1. Electrical practitioners are assisted in developing their careers. Advisory ServicesWith an immense pool of expertise from which to draw, the ECA is well placed to provide members with excellent and accurate advice on all aspects of running a safe, efficient and profitable contracting business. Get advice about the following matters:
Marketing and PublicityPro-active marketing through the Association promotes the use of ECA members to potential clients. This includes:
ECA(SA) Call CentreMembers can call the National Call Center on 087 944 4555 for quick resolution of their queries. Calls will be directed to the correct person or department based on the nature of the enquiry. LABOURThe ECA(SA) represents members on the National Bargaining Council for the Electrical Industry and the Board of Trustees of the Electrical Industry Pension and Provident Funds. Members receive numerous other labour-related benefits that include:
TRAININGProviding training is one of the ECA(SA)’s key areas of expertise. The training division provides the following services:
CONTRACTUAL
TECHNICAL SUPPORT AND ADVICEAs an employers’ organisation in the electrical construction industry, one of the major services provided by the ECA(SA) is in the technical field of operations. To this end, the ECA(SA) represents the industry on a number of SABS committees, the most significant being the SANS 10142-1 committee that oversees the wiring of electrical installations. The ECA(SA)’s presence on this committee means that members have access to accurate and relevant information. The ECA(SA)’s Technical Support and Advice Helpdesk service provides telephonic advice on matters related to SANS 10142-1 as well as assistance to ECA(SA) members on site. Additionally, the ECA(SA) assists members with support and advice on the Electrical Installation Regulations and related parts of the Occupational Health and Safety Act. The Assist247 PerspectiveDuring the 25 years that the Assist247 group has been active in the Motor and Home Assistance Industry, we have always supported the use of Association members by consumers and our website users, as we believe this at least gives the consumer some form of recourse should a member’s services be found to be less than satisfactory. Even though we have since added our own accreditation process (ACE Ratings) and Service & Workmanship Guarantee, which we believe to be the most stringent test of competency and the least prohibitive guarantee available in the marketplace today, we still feel that dealing with association members provides a measure of security to consumers, over and above those provided by the National Consumer Credit Protection Act. |