Assist247: The Approved Car and Home Services MatrixAssist247 hereby guarantees that all Service Providers listed on our car and home services matrix who have been awarded the Assist247 Seal of Approval have been independently evaluated by Risk Evaluation Services (Pty) Ltd using a specially developed Approval Programme, and have achieved an accreditation rating of at least 70%. Points are awarded to Service Providers that:
It is important to note that:Service Providers are evaluated according to information supplied to Risk Evaluation Services (Pty) Ltd that only in certain cases includes a visit to their premises; therefore it is impossible to ensure that the information is always accurate or remains exact. In this regard we rely heavily on customers to report any discrepancies. During the last five years we have had very few cases of (alleged) negligence by one of our Approved Service Providers. If the probability of negligence is confirmed, the service provider will be removed from the directory immediately. The Assist247 Seal of Approval cannot be purchased or paid for in any way, and is based solely on the results achieved from the evaluation. We do not charge one cent for the accreditation process, and Service Providers pay the same to be registered whether they are accredited or not. Assist247’s undertaking:We will back the Assist247 Seal of Approval by: Investigating fully any complaint of bad service, and reporting the findings to the complainant. Immediately suspending the approval status of an Approved Service Provider should negligence be alleged, and revoking the approval status should such negligence be confirmed. Our automotive and home services matrix has over 50 000 listings of general and specialised car, home and other suppliers and services. |







